Returns & cancellation policy
Cancelling your order
All orders received are printed on demand, therefore once your order goes into production it makes it non-cancellable. Please ensure you check your cart is correct before making payment.
You have 1 hour from ordering your item to cancel it with us by emailing info@murphyssketches.co.uk after that time we cannot guarantee that your order can be cancelled as it may already have begun production. If that is the case your order will be sent to you and a refund will not be provided.
Returns
Murphys Sketch prints are being printed to order, so this makes them non-returnable should you change your mind. There is a no-returns policy on these products.
Replacement policy
If you received a damaged, misprinted, or otherwise faulty print, we will rectify this by reprinting your item free of charge.
Please contact us by email, reporting the problem within 48 hours of receiving your delivery at info@murphyssketches.co.uk. Please detail the error with your order and we will endeavour to come back to you within 24 hours to confirm your re-print request.
No refunds will be given for damaged, misprinted, or otherwise faulty orders they will be reprinted and replaced.